Global capability centres (GCCs) have become a cornerstone of India’s modern business landscape. These entities, established by multinational corporations, manage a range of functions from IT services and back-office operations to advanced research and development. Over the past few decades, India has been transformed into the world’s leading destination for GCCs, owing to its skilled workforce, cost advantages and a business environment that is increasingly becoming supportive. This article examines the evolution, significance, challenges and prospects of GCCs in India, drawing on recent government initiatives and industry trends.
The article was authored by Gaurav G Arora, Partner, published in International Bar Association.
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Gaurav G. Arora is a Partner at JSA with over 12 years of experience advising multinational corporations, investment funds, and high-growth businesses on mergers & acquisitions, private equity investments, corporate structuring, cross-border transactions, foreign direct investment, and general corporate matters. He regularly advises clients on complex domestic and international transactions across the technology, healthcare, manufacturing, real estate, retail, and services sectors. Gaurav is recognised as an ALB India Rising Star and among the Top 10 Young Lawyers by ALB Thomson Reuters.